Home » Quality Into the 21st Century: Perspectives on Quality and Competitiveness for Sustained Performance by Gregory H. Watson
Quality Into the 21st Century: Perspectives on Quality and Competitiveness for Sustained Performance Gregory H. Watson

Quality Into the 21st Century: Perspectives on Quality and Competitiveness for Sustained Performance

Gregory H. Watson

Published November 22nd 2004
ISBN : 9780873896023
Unknown Binding
261 pages
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 About the Book 

Many companies that are achieving the most significant business results today, made a shift in focus from the management of quality in the twentieth century to the quality of management in the twenty-first century. The big difference is that theseMoreMany companies that are achieving the most significant business results today, made a shift in focus from the management of quality in the twentieth century to the quality of management in the twenty-first century. The big difference is that these companies focus on quality as a fundamental organization and market-wide strategy for their companys competitiveness. Quality into the 21st Century: Perspectives on Quality and Competitiveness for Sustained Performance focuses on the call for a more expansive use of quality practices throughout business in the twenty-first century than in their original application in manufacturing. It also calls for a definitive emphasis on the use of quality principles throughout health care, education, technology, medicine and government.The editors complied a collection of papers that focus on the emerging themes in quality including social values, privacy, security, and software quality.